If the response is helpful, please click " Accept Answer" and upvote it. If your issue has any update, please feel free to post back. So, it's suggested to try running the program as administrator to test. To avoid the interference of add-ins, please try to run Outlook in safe mode to check if the issue still exists(Windows + R> type”Outlook.exe \safe”>Enter)Īlso, based on my research, Outlook may get stuck on loading profile if it isn’t given administrative privilege. To confirm your issue, it’s suggested to recreate a new profile and add an external account in your Outlook 2019 to check if the issue has any difference(Control Panel>Mail>Show profiles>Add>type a new profile name>add your account).īesides, in the point of Outlook client, it's suggested to troubleshoot your issue by the steps below: It is like the Volume License version doesn't cache what it finds during Autodiscover The issue is every time you open Outlook while internally connected to the LAN - it takes about 30 seconds to open(it stays on "Loading Profile")ĭo all users working with Outlook 2019 Volume License in your organization have this issue? And could it work normally when you disconnect to the LAN? What's the version of your Outlook 2019 (File>Office Account>About Outlook)? Please ensure that you have updated to the latest version of Outlook. Thanks office-outlook-itpro office-exchange-server-itpro I have tried a myriad of things and I can't pinpoint the issue. First time it opens - "Loading Profile" for about 30 seconds(just like the volume license copy) But, after initial opening, the subsequent running of the Outlook 2019 Home and Business copy opens instantly(no "Loading Profile") It is like the Volume License version doesn't cache what it finds during Autodiscover so it goes through the steps every time while the Home and Business version doesn't. I had copy of Office 2019 Home and Office so I loaded that up on the test machine. Our Volume License version of Outlook 2013 opens instantly. The issue is every time you open Outlook while internally connected to the LAN - it takes about 30 seconds to open(it stays on "Loading Profile") After it opens - everything runs fine. We have a new network with Server 2019, Exchange 2019(on premise) and Windows 10 clients running Volume License version of Office 2019 Standard.
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